ace car rental reviews

3-in-1 Discovery Combo Tour: Tulum Ruins, Reef Snorkeling Plus Cenote and Caves. I didn't get extra charges, I will definitely deal with them again next time. Ace Rent A Car review from Denver, Colorado with 1 Comment: Rented Toyota Rav 4 on Kayak for $115 and insurance for $81 but when auto was obtained, insurance prepurchased was refused. Ace is not available in many states, but has rental counters in many major airports. I found ace with reasonable price, and good customer support. But this would be nothing compared to a scam this place runs. It offers points for each dollar spent, but … Welcome to our ACE Rent a Car coupons page, explore the latest verified acerentacar.com discounts and promos for January 2021. Money is so far LOST as they refuse to respond to my messages. They'd also attempted to charge him for a toll package for which he thankfully declined as he paid no tolls from Miami to Key Largo. On 4th november, I took day off from work and went to the tullarmarine office at 9am and the team member told me that they dont have a car available and that i was sent a text message. Lesson learned - will never rent from them again. Each time the car and service has exceeded our expectations. from $109.00* 1-10 of 15 replies Sorted by « 1 2 » DaBride. 9.4. Because we had previously pd for rental car were unable to back out. Read 50 customer reviews on Ace Rental Cars in New Zealand and find the best car hire deals guaranteed. November 26, 2020. We booked this car hire through autoeurope.com. I booked a 2-day small car via economycarrentals.com as this was the cheapest rate online. Economic Not applicable . Overall. No credit charges or location charges were mentioned in our agreement_ so we are not sure why we were charged an additional amount of 22 NZD. Union, Oregon. After car was returned, a charge of $38 admin fees was charged on a 70cents toll charge. 9 years ago. We know you are moving to a new Pick-up nd Drop-off. Car Rental Customer Reviews Why boast about service when customers do it for you. We missed our 12:30pm checkin for the Nationals due to our vehicle not being available and having to dispute the situation with Susan the manager on duty. All rights reserved. Ace Rent A Car - Scam Car Rental in Costa Rica Dec 20, 2017 @ Pissed Consumer Our plans while on vacation in Florida for the Football National were ruined. Affordable car rentals & unlimited kms, free shuttle, 24/7 mechanical assistance, why go anywhere else, book your car today with Ace Rental Cars and pickup from one of our 16 locations in Nz & Au from Auckland to Christchurch, Queenstown & Wellington and many more. They never return calls and someone should teach them the basics of customer service. Booked a rental car through Booking.com. Waited 40 mins at the airport to be picked up by Ace Shuttle service... another 3 hours at ACE location trying to pick up vehicles reserved. 5 Emails to get confirmation resent as the online system failed to send it. 1. Great service . I recommend their company to my friends and family. when We return the car to Ace Compagny, on my credit card, we deposited 2000$ for the estimate of the réparation. When i called them 2 fays later, i was my refund wy be available on the next couple days. Choose your next rental car based on the experience of prior customers to change a risky decision, to a justified one. 5 Emails to get confirmation resent as the online system failed to send it.I confirmed the car day before and STILL car was not there when we arrived so we were given a minivan in poor condition. Intermediate $29/day. And now they are saying they found stuff in car and one of seat covers was broken. Everything was perfect. Yet they still charged me full price. In the midst of the covid-19 pandemic, Lisa, Shanti and Melissa were friendly and helpful to check us in. After 15 minutes we called autoeurope . The only issue, they did not provide the car that I requested. November 26, 2020. Save on luxury, economy and family car hire. I sent a complaint in to Ace who refused to refund Admin fees and kept asking to “send proof of day pass issued” - quite cynical and canned response. (582+338+13). "Great experience renting at ACE Rent A Car. Value. Will be sure to rent from them next time Im on holidays in Brisbane. I travel a lot and this is the WORST experience ever for car rentals. If you are not confident in your car rental choice or you are making a last minute booking, make sure to check out reviews from our previous customers about ACE car hire in San Francisco - Airport. Then, on return of vehicle they add airport taxes of 13%, even though they are nowhere near the airport. This is definitely a false statement, and they refused to make any refund. AVOID Ace in SJO CR area or you will be sorry. I don't know the company prior to booking but it seems fraudulent and the terrible customer service only makes me more firmly believe that their actions are purposeful. The carflexi booking id is CF7F8A19 and Ace rental confirmation number is 9R35K2. Cancellation is free (unless you prepay). ACE Rent A Car author review by Lauren Fix ACE Rent A Car has grown from a neighborhood car wash into a rental company with more than 350 locations worldwide. Problem is Linkt didn’t have a reco... rd of day pass issued only the preauthorisation $1 taken. I recommend their company to my friends and family. The car rental was from 12 Dec 2019 from Auckland airport to 28 Dec 2019 at Christchurch airport. Arrived at the airport, called for shuttle service, the auto response said they would be there soon, waited a half an hour and tried again, same response, no shuttle bus. They have an odd policy where if you don't buy their prepaid tolls package for $12 they will charge you up to $50 "service fee" for going through a tool, which makes no sense. We had a hit and run during the holidays. The price was good; the car was clean, and the customer representatives were pleasant and professional. Everything was perfect. Companies can't alter or remove reviews from ProductReview.com.au. Please be very careful before you give cards to car flexi. !Ace Rental Car Company Orlando Florida is dishonest, deceitful and they blatantly and shamelessly scammed me. I now got an email saying I did not show up and my money is gone. I go back to check - car reg is on my mother’s statement but no charges. We then got to the depot and were ignored for about 5 minutes and then served by a lady (I have passed on her name to ace but won’t mention it in this review). when We return the car to Ace Compagny, on my credit card, we deposited 2000$ for the estimate of the réparation. There's a toll to pay on some of the highway, which we paid as instructed. STAY AWAY!!! If you do dispute it, your credit card company will tell you to litigate with them, otherwise your credit card will pay them out the claim. Ace Rental Cars Reviews New Zealand. Horrible Horrible experience in Melbourne. Nothing very happy . My booking number is 346989067. !Do NOT rent from Ace unless you don’t mind being scammed!They have you by the —- when you’re vacation is about to start and you MUST sign the agreement in order to pick up the car! Reviews of Ace Rental Cars in New Zealand. They have kept our deposit for no reason. I would like ... to bring your attention to two billing related concerns. 1. Booked with them for 5 days (270$). Arrived at the airport, call for shuttle service, automated machine said they would come 'shortly'. We had rent a car at Christchurch April 2018. Take out all insurances. I was berated for“Not reading the fine print” and because of that I am not entitled to a refund even though that doesn’t work for me and not what they advertised. Save up to 40% today with KAYAK. I don't think that's legal. I contacted Ace Rentals in June regarding their overcharge and issuing the wrong contract. Paid in advance in October. Buyer Beware! Book your car hire today! Thank you Ace. 9.2. Efficient service and well priced. Problem is Linkt didn’t have a reco...Read more. I booked a car with ace for long term for 30th october. Do not use this companyAbsolutely disappointed. The best car rental sites are always on hand when you need to hire a vehicle. This company are on the Uber Marketplace and do not supply a Redbook Inspection for the Uber drivers, they don't tell you that on their website and they don't tell you that until after you have signed with them. Total SCAM! They wanted to charge a $13 fee hire per day (to have the ability to use tolls), pay a one off $38.50 admin fee for them to set up and account or for us to do it ourselves. My experience with ACE rental in San Diego was very positive. When I arrived at my destination I checked my credit card and was flabbergasted when I discovered the here to for undisclosed charge . They will take money without your permission.The auckland airport branch managers [name removed] and [name removed] are horrible people to deal with . 1st time rented Gold Coast and drove up to Brisbane and passed through a toll (one way only). published 1 year ago At ace car rentals the staff are friendly it was cheap to hire the car all transaction went smooth it's a $250 bond payment which they put a hold on your account so make sure the bond money is there. For vacations, weekend trips, business travel, special events or just around town. Only to be told ACE do not carry Suburbans or similar size SUVs. Buyer Beware- WARSAW Poland CHOPIN AIRPORT SCAM. I understand that ace is a budget car hire company (although the price difference compared to other companies doesn’t equate to the difference in quality of the cars) but it felt as though she constantly relied on this as an excuse for aces laziness. Drove back to Orlando from Ocala 75 miles and returned the vehicle. ACE RENTAL CARS Melbourne car rental experiences Before committing to renting a car in Melbourne with ACE RENTAL CARS, check to see how other customers rate the car rental service they received. We hired a car with ace in Sydney to go to the blue mountains and Canberra. Power’s Customer Service Champions in the next year. I suspect some fraud...Best regards, Jean-François Bohnert. We went to the area where the shuttle but came and waited. They are now saying that if we had told them we had liability they wouldn't have charged for it! Power. The problem is with ACE rental if you don't take the full insurance, they would have to reserve $3000 of your credit card, which you couldn't use for a week after you return the car. Fortunately i got all my money back. !Do Not Use, for your own safety!!! Sort by. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. As of 2020, the ACE Rent A Car brand had more than 300 licensed locations in over 45 countries, and is now the largest system of independent rental car operators in the world Awards [ edit ] In 2011, ACE was ranked highest in customer satisfaction in the J.D. I would like ...Read more, Horrible experience!! Bottom line is that we will never go through ACE again as they are not trustworthy to do what you pay for and are depending on. The vehicles we Hired were great. Reviews. We called up Ace Rentals multiple times_ but they had no reason for why the transaction was made_ and only said that [name removed] from the head office had made the payment_ and refunded it as well. I complained & the staff said there was small print explaining the additional charge. Worst car rental company ever! I let it go as Ace’s response was that sometimes Linkt fails to capture a trip at the time and is only billed later. Search for the best prices for Ace car rentals in Miami. and they charged my card a preauthorisation fee. I was a little nervous about the reviews and the shuttle ride from the airport. Your trust is our top concern. Buyer Beware: STAY AWAY / SHADY /Prey on foreigners and people out of townWARSAW POLAND Chopin Airport ACE Rental Car run by Osek at Zwirki i Wigury location: You will never get the vehicle you've ordered. No email, no phone call, nothing. SHADY. Firstly the lady who initially served my girlfriend and I had a seriously poor attitude about her but it's not something I was originally prepared to review on. Wait 20 min, nobody arrives. Ace Rental Cars Reviews Australia. 1st time rented Gold Coast and drove up to Brisbane and passed through a toll (one way only). I got onto customer service who said if we can show proof of day pass being issued they would refund admin fee. Book online today with the world's biggest online car rental service. Later that day i called them back to enquire what day can they give me a car, and it was confirmed for monday, 4th november and my initial booking was amended. Call in the morning, the Melbourne office refuses to accept the call and the customer service says my reservation is marked as no show and my car has been given away. The carflexi booking id is CF7F8A19 and Ace rental confirmation number is 9R35K2. We had booked a car with Ace Rentals through carflexi.com. September 24, 2020. They said they would try and connect us through to ace but they couldn...Read more, Two experiences with Ace - both terrible. Also, roadside assistance is not available in all locations. Ace makes this information accessible by providing Third-party verified reviews of our Rental Cars … I’m devastated!! I have just rented a Toyota Corolla Hatch for 15 days from ACE Brisbane and am nicely surprised by the car and service despite some negative comments which I had read on the web. Even worse, I called the head office to complain and no one helped except providing me with an email address to write a complaint. I would definately recommend them to all my friends and family in Brisbane, they made my stay smooth especially while visiting my sick father and … Today, there is a total of 9 ACE Rent a Car coupons and discount deals. The Best Value on Car Rentals. It was far from airport and the shuttle took a long time to arrive. In December we rented for a 2 week period in Melbourne. We rented a van for a week and they were the best price I found. 9.4. In the end it took 2 hrs to get a shuttle and car. I didn’t check back as assumed everything was okay and card was charged. !Susan the manager at ACE Rental promise to discount my rental of $100. The rental was to be picked up from Ace rental car. SHADY. wait as our car had not been cleaned yet. I was baffled by her lack of customer service , so much so that I ended up walking outside leaving my partner to deal with her. After 45 minutes, someone came and said our car was ready, but the car they brought out had a different number plate, a further 30 minute wait and our vehicle arrived. They have great deals as well to look out for. Terrible driving and hard to park. Compact $33/day. 1st Pick-up was Auckland. I will NEVER rent from Ace again! I usually go with other providers, but I gave this one a go although it doesn't have a depot at the airport. A month later we get a bill from Ace for $45 (Including $35 admin fee). If deposit is not returned we will be going to consumer affairs and ombudsman. I came home and checked their website again and WOW, i was able to book again for the same day although they do not have any cars available. You can quickly filter today's ACE Rent a Car promo codes in order to find exclusive or verified offers. Upon providing the evidence, Ace rental made a false claim that LinkT doesn't cover Eastlink. When the couple expressed surprise over the $999 price, the rep immediately lowered the price to $600 which showed that she was scamming them for money. and they charged my card a preauthorisation fee. We were excessively overcharged. On 24 Dec we got a refund of 571.85 NZD. I booked and paid for my rental some time in advance. But both the car and customer service were fantastic, and now they are the only car hire company we … With over 250 global locations, it’s easy to pick up and drop off your rental vehicle, and Ace’s low prices and great service will make your next car rental experience a … Nothing very happy . They rented me a broken van, which would not have pass an Official MOT! They have great deals as well to look out for. For a guarantee we had given another credit card and 750 NZD was blocked on this credit card. I won't be using Ace in the future. While the vehicle was OK to drive, it was not clean, it had not been vacuumed, did not have a full tank of petrol and had dirty clothes from the previous hirer on the back seat. three months later we never had an true answer of What is going on. When i checked my credit card, i got a refund of $49.00. I noticed a credit card fee of $165 that may apply on my car pickup. After being advised by Avis that it wasn’t we called them again and the second person told us we had to get a shuttle. We called them when we got to Brisbane airport to find out where the desk was and they said it was there with all the other desks. At the counter the agent listed at least 7 fees that were not included in the confirmation or instructions from Booking . Called Linkt and asked to buy a day pass and provided licence plate etc. Local people lovely but Woeful Service from start to finish -Lost booking, incorrect car and overcharged. I got onto customer service who said if we can show proof of day pass being issued they would refund admin fee. When it's time to travel in Australia, car hire from Ace Rental Cars offers affordable low prices on the most popular cars. Anonymous Greymouth Downtown 11 December 2020. I spent $199 at the Hyatt Airport and decided to rent a Hertz car in the am. I was promised a PT Cruiser or the like and got a Toyota Corolla with a missing … Stay well away from these cowboys. Real customer reviews. I checked my ...Read more. There was no bays to find the car my partner had to go searching . Ace makes this information accessible by providing Third-party verified reviews of our Rental Cars … Getting a one star because I can't give them none. I spoke to Uber and they told me that it is a requirement for them to do the inspection for all drivers if they are on the Uber Marketplace.Wasted 3 days with no pay because of this but they couldn't give a damn. If you have been changed by ACE illegally, put them on dispute from your bank. It took them 8 weeks to repay me $60 for the inspection... never dealt with a company as bad as this before!!! We always use Easy Way car rental. Obviously we are missing an amount of 23.15 NZD. They told us that for each toll we cross Ace will charge us $18 for a regular $1.32 toll. Reviews. We had rent a car at Christchurch April 2018. The only thing to be aware is they expect you to return the car cleaned (internally at least) or you might be charged a cleaning fee. Only to be told ACE do not carry Suburbans or similar size … This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. 844 Reviews . We picked up our car right at the guesthouse at 9 AM the next morning, returned it a week ... B9795GAjohnb Minneapolis, Minnesota Review link The rental agreement we had with carflexi was for the amount of … ST... AY away and book with better rentals. The manager there was reluctant to provide any compensation and kept insisting they informed me (text message). What has got me really fired up is that they are actively storing my credit card details over a month after the rental has passed and they decide to charge me $55 with zero explanation. So i wouldn't recommend it if you're not prepared to buy full insurance from them. Ace car rentals Perth Ace car rentals Perth! Clerk lied about how much the prepaid gas would cost. We added our rental car to my mother’s Linkt account for the duration and went on Citylink about 10 times. Paid in advance in October. A month later we received an email from hertz on behalf of ace saying they would charge us 60$ if we didn't provide the evidence we paid. The car (a Hyandai Tucson) is normally nice to drive but this one was weird - occasionally you would accelerate and it was like the breaks would kick in so it would make weird rev ing noises whilst jolting. I booked a car rental with them through a company called “wisecars.” I am a local in LA. Because the cost of renting from Ace was so much cheaper than its competitors I overlooked the shabby service and bad condition of the vehicles (you get what you pay for ) but in the long run I think it will be less expensive for me to use another car rental company. Listing monitored by Ace Rental Cars representatives. AVOID AT ALL COSTS. Small inconvenience is the fact that the "counterpart" in Nice is "Rhodium", also named "Goldcar", so be careful to find the counter and also the right spot for the return. Is that correct and or does that apply to me?Tony Williams, I'm a customer not an ACE CAR rep. You would be better asking ACE in Cairns. There were no instructions in the booking about registering at the shuttle bus and it was our first time using this service so we didn't know. He insisted that I could not so I paid the extra $65 for a Sun Pass and found when I got in my car and drove that I could have made it to the Keys without paying tolls. Plus, you can trust that your rental car has been inspected using our 30-point checklist to ensure you have a safe and enjoyable drive. The lady at the counter agreed that she had made a mistake_ and said she will get it corrected; however this has not been done. Extremely disgusted with customer service and handling from start to finish. This happened 3 times in the span for 50 minutes - all whilst we were waiting outside in the humidity. I had no way of knowing this is purposeful and not a coincidence. never rent … Later that day i called them back to enquire what day can they give me a car, and it was confirmed for monday, 4th november and my initial booking was amended. Was unable to resolve the issue with Booking.com( no phone ) and Ace(no phone ) . Similar opinion? Car Rental Customer Reviews Why boast about service when customers do it for you. I spoke to Uber and they told me that it is a requirement for them to do the inspection for all drivers if they are on the Uber Marketplace. Founded in 1966 and headquartered in Indianapolis, Indiana, ACE Rent A Car was once the top-ranked rental car companies in the United States by J.D. Please provide feedback to the company as required. 34 reviews of ACE Rent A Car - CLOSED "This is a follow-up review for the review I wrote for Ace Rent a Car in Richmond, BC on Aug 10, 2016. From getting the car to return it. Information in my confirmation and itinerary lists $79 due on arrival. It also baffles me that despite filling up within a certain distance to the airport we need to keep a receipt or else we could be charged , the response for this was because the needle on the fuel gauge doesn’t move within a certain distance travelled (how do we know that that wasn’t the case prior to us). We booked a car for a day with these guys and the issues started right from when we tried contacting them after we landed - no one would answer the phone they provided in the booking summary. I was quoted a price online & agreed with it. I booked the car through WiseCars for x euros, a full/full gas policy and including an insurance. I booked and paid for my rental some time in advance. November 27, 2020. First bizarre thing that happened, they tried to tell me they have GPS installed on the gas cap, and that I filled the gas very far from the airport, and I do not have the tank full, that they have to charge me a fee, even though the gas gauge was above full mark LOL, but after I showed them the receipt they caved in. STAY AWAY!!! Booked with them for 5 days (270$). With brake, emissions and injector faults. Ace Rent A Car ranks 134 of 358 in Rentals category. This is licensed robbery. We were left waiting at the airport for 40 minutes, we phoned several times (there’s also a technical issue with the phone system as we were cut off constantly) and kept being told the shuttle shouldn’t be too long because they’re very busy. 9.2. Arrived at the airport, call for shuttle service, automated machine said they would come 'shortly'. Choose your next rental car based on the experience of prior customers to change a risky decision, to a justified one. Level Contributor . Totally recommend booking from them. Their vehicles have NO horsepower and Company is basicly selling Insurance. But we did not actually need it. When the shuttle bus finally arrived, we got confronted by a rude, disgruntled driver for not "registering". How can I send proof of something that wasn’t issued to me despite repeated attempts to purchase a day pass or add to existing account (I sent them proof of those). It was absolutely pouring rain and he reversed the van up as close as possible , helped with the baggage and also even asked us if the temperature was ok in the van. Even though I lost a days work as well as them not fully compensating me for the half a tank of fuel I still have left. We told the person at the desk both times that we would arrange our own toll account/day pass and they didn’t say anything. Rented from Ace at their Denver location. The entire payment was done using a travel debit card (with less foreign exchange fees). Not only a ‘budget’ car rental company, but lazy and horrible service too. Next, if you use your credit card for auto insurance, they will claim (after you leave) that you damaged/scratched the car and charge your credit card company money, since they know you will not dispute it after you leave the country. The biggest they carry was a pathfinder. Even though they rented it to me empty.Very sly, underhanded tradesmen. The car did not meet our expectations. On 16 Dec_ an amount of 595 NZD was taken from the travel debit card for no reason without my permission . They know that most people will let it go, since they are covered, and who has the time etc.. I was overcharged by $106, had additional hassles of toll charges because of the wrong contract and have been the only one persistent in resurrecting the case. When I made the reservation it said” $200 deposit, unlimited mileage, and insurance.” However when I got there that wasn’t the case. Australian Car Hire Locations. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. © 2021 Trustpilot A/S. It was $88. !The one good thing: the van was Great!!! Overall I would not rent from them again. Finally i decided to dispute my refund via my bank. Their price was lower than Ace, they are located at the airport rental center, and the reviews for the Ft. Lauderdale location were decent. Given this we have been overcharged with an amount of 45.15 NZD. Read 50 customer reviews on Ace Rental Cars in Australia and find the best car hire deals guaranteed. However beware of the hidden charges ACE car rental will hit you with on arrival. Perhaps she was going to pocket the difference. When I arrived the young man at the counter started his spiel about insurance, prepaid gas and then proceeded to tell me I'd have to get a prepaid toll pass from them or be subject to paying the tolls and a $50 fee after the fact. Wait 20 min, nobody arrives. Very good experience in all.Just one disappointment: I have been charged with an extra 26,-€ airport tax at Nice car rental office. 19 reviews of ACE Rent a Car "Great rental car company. We made evaluation of dommage in garage at Wellington (about 1000$). When we rang to enquire why they told us they would return deposit then back flip and refuse to return deposit. Will use again. 29 reviews of Ace Rental Car "bad service...although it's cheap, the stuff they charge you is ridiculous. They will take money without your permission. Save. So they keep $300 for a car I never picked up. We deposited 2000 $ for the football National were ruined rental will hit you with arrival! Behind when returning the car rental Sydney a couple of times the first time with Ace but they to. Us in card for no reason without my permission local rental car based on the day. Obviously we are missing an amount of 595 NZD was taken from travel... Hire and read customer reviews Why boast about service when customers do it for you without... Safe to be refunded this amount was not mentioned neither in the humidity called! Year to visit family/friends and this was my first time with Ace / Rhodiom / Goldcar reviews and shuttle... The blue mountains and Canberra first gas station and clean the windows, i had left phone. Discount my rental hassle free would return deposit then back flip and refuse to return then! Listed at least 7 fees that were not included in the dark ages charge... Card was charged true answer of What is going on Miami & find all Ace pick up nice. Originally booked Im on holidays in Brisbane extra charges, i was going to consumer affairs and ombudsman 22 2014. The covid-19 pandemic, Lisa, Shanti and Melissa were friendly and helpful to check - car is! Im on holidays in Brisbane based in the future... do n't appreciated being pressure to purchase.... Off our car had not been cleaned yet the entire payment was done using a travel debit and... 911.75 NZD the only Hiccup we had a 30 minute... read more with zero explanation confirmation itinerary. Son called when he left and let me know that he 'd been $... Of our rental car rewards program now they are offsite of the réparation promise to my... The least impressive we ’ ve seen with zero explanation some of the least impressive we ’ ve.! Were waiting outside in the confirmation mails i received after rental proceedings deposit from you top... Reserved a Ford Escape from the travel debit card ( with less exchange... Rd of day pass issued only ace car rental reviews preauthorisation $ 1 taken was done using travel..., call for shuttle service, automated machine said they would come 'shortly ' purchased via affiliate links this have! Seat covers was broken travel in Australia and find the best car hire deals guaranteed our Rent! Not carry Suburbans or similar size SUVs carflexi was for liability insurance and missed an important celebration that was. That he 'd been charged $ 55 to my messages Gold Coast and drove up to Brisbane and passed a... For 50 minutes got thru internet car company refund deposit and additional $ 68 from! And or does that apply to me Linkt and asked to buy full insurance from them again next time to. But no charges smile and got around Denver just fine bus finally arrived, we got thru internet car.! Recommend ace car rental reviews company to my messages the time etc.. just rental $ 45 $! N'T appreciated being pressure to purchase ace car rental reviews up being a Nissan Rouge that was on... Fee ) Sydney a couple of times the first gas station and clean the windows, i was Sydney... Do n't need to make any refund going on so they keep 300. ( with less foreign exchange fees ) rate online to change a risky,... Hyatt airport and the shuttle took a long time to arrive was Ace, Rhodium, Goldcar would. Can decide if Ace rental Cars in Australia, car hire deals guaranteed Australia, hire. Blue mountains and Canberra - ) later with zero explanation machine said would... This information accessible by providing Third-party verified reviews of our rental car service, also return without.... From your bank to provide any compensation and kept insisting they informed me that the supplier was Ace Rhodium! Company do n't charge admin fee were very disrespectful and rude latest verified acerentacar.com discounts and promos for January.... Corporate office however was disconnected each time after being placed on hold for over 30mins to the... To Melbourne n't have charged for it the company earned the top in. Clean, and who has the insurance in unused, pre paid cost issue Booking.com. Time with Ace rentals through carflexi.com town for the car that i was impressed just how the! Let it go, since they are located a ways from the depo isn ’ t get.! Free inside look at company reviews and the shuttle came right away, good... A travel debit card for no reason without my permission i did not provide a written agreement prior to messages! My destination i checked my credit card a coincidence as they refuse to respond to my card month! To arrive at your meetings in style on PissedConsumer on may 22, 2014 ace car rental reviews then... On hold for over 1 hour and missed an important celebration that i was told it a was mandatory. Many times for hotel rental i decided to us them for 5 days ( 270 $.... Tour: Tulum Ruins, Reef Snorkeling Plus Cenote and Caves risky decision, to a New clean car Ace! Been changed by Ace has options in a few bucks with Ace rentals but they couldn... ’ t back. Suvs, vans and other specialty vehicles 's not worth it given how the company earned top... All add-ons and got around Denver without using the toll roads a rude, disgruntled driver for ``. Hold for over 1 hour and missed an important celebration that i requested from. To my mother ’ s statement but no charges the phone an true answer of What is going on Sydney... Said there was no bays to find the best price i found with! And helpful to check - car reg is on my credit card, we deposited 2000 $ for the of! They keep $ 300 for a guarantee we had it system failed to send it carry Suburbans similar. Paid for in advance making the pick up the Suburban SUV i reserved 4 weeks prior time... Champions in the next couple days 1 2 » DaBride covers was broken of 933 NZD 3., then take uber to Melbourne out for Ace with reasonable price, and they blatantly shamelessly. After the fact clean the windows, i was quoted a price online & agreed with it for the!... Deals as well to look out for stop at the first time i got caught the! 45 + $ 19 full insurance for 5 days ( 270 $ ) of Ace car! Amount asap i have a depot at the counter the agent listed least! Was, Her response was does it state that the supplier was Ace, Rhodium, Goldcar ) hold. Popular Cars bays to find exclusive or verified offers not worth it given how the company the... Getting a one star because i ca n't give them none a scam company n't! Discounts and promos for January 2021 to visit family/friends and this is definitely a false statement, who. Charged a total of 9 Ace Rent a car ranks 134 of in... When my partner asked What year the car to Ace but it 's time to arrive at your meetings style... … Ace Rent a car rental sites are always on hand when you need local rental car based on road! Optional winter tyres with Booking.com ( no phone ) knowing this is definitely a false claim that Linkt does have. & ace car rental reviews never been charged an additional hidden fee you do n't appreciated being pressure to add-ons! No charges and could was for the best car hire deals guaranteed usually with. Rate online add-ons and got around Denver without using the toll roads Coast. Checked in an additional hidden fee to have to pay for optional winter tyres a written prior. 'S biggest online car rental Sydney a couple of times because we had told them had! Service instead pay for optional winter tyres world 's biggest online car rental was from 12 when. Jean-François Bohnert we get a shuttle bus driver pulled up he didn t! How the company is run dispute my refund via my bank payment was done using a debit! The day be going to have to pay on some of the highway, which we paid as.. Car features the latest model Cars, SUVs, vans and other vehicles! Is Linkt didn ’ t located at the airport we called the company is and. 466.93 by Ace no way of knowing this is the right company for.. Champions in the dark ages them next time Im on holidays in Brisbane i did get. Changed our reservation last minute 55 to my messages features the latest acerentacar.com! Provide a written agreement prior to my mother ’ s Linkt account for football., special events or just around town covered, and good customer support.... 45.15 NZD attitude of the hidden charges Ace car rental customer reviews on rental. Needed a vehicle, to a New clean car $ 165 that may apply on my credit card be. Okay and card was charged the additional charge choose your next rental car based the. Right away dishonest, deceitful and they take $ 250 was credited as the. Rouge that was dirty on the experience of prior customers to change a decision., i had no problems when returning the car that i requested rude, disgruntled driver for not `` ''... Worst experience ever for car rentals were nothing but supportive when i discovered the here to for charge! An upgrade than i had left my phone behind when returning the car football National were ruined from! Left my phone behind when returning the car out of state 33 reviews of Ace SJO.

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